Have you ever wondered how to track your SHEIN package effectively? Or you may have experienced shipping delays and want to understand why. 

SHEIN, a popular online fashion retailer, offers a tracking system that allows buyers to check the progress of their orders. Once they ship your order, SHEIN provides a tracking number that you can use to track your package from the warehouse to your doorstep. 

You can access real-time updates about your package by entering your tracking number on SHEIN’s website. Accurate tracking information is crucial for buyers. It provides transparency and peace of mind throughout shipping. 

With access to real-time updates, you can stay informed about the status of your package. You’ll also know its location and estimated delivery date. This information helps you plan and manage your expectations. It also helps reduce wrong assumptions to your orders. 

SHEIN Tracking and Shipping

A person is holding a phone while looking at the package tracking app

Customers can utilize various devices and websites to monitor SHEIN tracking and shipping. They can conveniently track their orders using smartphones, laptops, or tablets. These devices provide easy access to the necessary websites to obtain monitoring information.

One of the primary websites customers can use to track their SHEIN orders is SHEIN’s official website. Upon receiving the tracking number, customers can visit SHEIN’s website and navigate to the “Track Order” section. By entering the tracking number provided, customers can access real-time updates on the status. They can also access the location of their package.

It is essential for the customer who placed the order to be aware of the tracking information. As the buyer, having access to the tracking details enables you to stay informed about the progress of your package. 

By monitoring the tracking updates, you can anticipate the delivery timeline and ensure that someone can receive the package when it arrives. Being aware of the tracking information also allows you to promptly address any potential issues or delays.

7 Common Issues with SHEIN Tracking Not Updating

handing over a parcel

It’s important to note that while there are issues that can occur with SHEIN’s tracking updates, most eventually resume as the package progresses through the shipping process. 

Here are 7 common issues with SHEIN’s tracking not updating: 

Delayed System Updates

If you’ve ever wondered, “Why is my SHEIN tracking not updating?” This may be due to the tracking system experiencing delays in updating information. This is due to technical issues or a high volume of shipments. This can lead to a need for real-time updates on the tracking status.

Processing Time

SHEIN usually takes some time to process orders before they are handed over to the shipping carrier. During this processing period, tracking information may take time to be available.

Logistics Partner Delays

Shipping delays can occur if the logistics partner responsible for delivering the package experiences unforeseen circumstances. These include weather conditions, customs clearance, or transportation disruptions.

Inaccurate Tracking Number

Occasionally, SHEIN may provide an incorrect tracking number or a typographical error when entering the tracking information. Double-checking the tracking number is crucial to ensure accurate tracking updates.

Lost Packages

In rare cases, packages may get lost during transit. This can result in a lack of tracking updates, as the package’s location cannot be determined.

Tracking System Glitches

Technical glitches or system errors within the tracking system can sometimes prevent the updates from being displayed correctly. Refreshing the tracking page or trying again later can help resolve this issue.

Unregistered Tracking Service

Some shipping methods may not provide comprehensive tracking services, especially for international orders. In such cases, tracking information may be limited or unavailable beyond a certain point.

If there are concerns about the need for tracking updates, contacting SHEIN’s customer service can provide further assistance and clarification.

5 Smart Ways to Handle SHEIN Shipping Delays

woman typing on a keyboard

Remember, shipping delays are often temporary and can be resolved with proper communication and patience. By following these smart approaches, you can navigate SHEIN shipping delays more effectively and receive your order in due course.

Here are 5 smart ways to handle SHEIN shipping delays:

Stay Informed and Patient

Keep track of the estimated delivery time provided by SHEIN and be aware that shipping delays can occur. Stay patient and allow for additional time for your package to arrive. For example, if the estimated delivery time is 10 to 15 days, give it a few extra days before becoming concerned.

Check Tracking Details Regularly

Continuously monitor the tracking information provided by SHEIN. While delays can happen, tracking updates can provide insights into the progress of your package. Stay updated on any changes in the tracking status to have a better understanding of the situation.

Contact SHEIN’s Customer Service

If your package experiences significant delays or lacks tracking updates, reach out to SHEIN’s customer service. They can provide you with more information about the status of your order. They can offer potential solutions as you share your concerns to lead to a quicker resolution.

Consider Alternate Shipping Methods

SHEIN often provides multiple shipping options. If you need your order urgently, choosing an expedited or faster shipping method can reduce the chances of delays. While it may involve an additional cost, it can ensure quicker delivery.

Prepare for Unexpected Delays

Unforeseen circumstances, such as customs clearance, weather conditions, or transportation disruptions, can impact shipping times. Prepare for these possibilities, especially for time-sensitive occasions or events. You can do this by ordering in advance.


Why is My SHEIN Order Taking So Long?

SHEIN orders may take longer due to processing time, delays in shipping volume, or unexpected situations. However, most delays are temporary and can be resolved with patience and communication. 

Why is My SHEIN Package Not Moving?

These may include processing time, logistics delays, or issues with the tracking system. It is usually a temporary situation and can be resolved promptly.

What Could be Causing SHEIN Shipping Delay 2023?

Your SHEIN order may take longer because of delays in processing, problems with shipping companies, or a lot of packages being shipped. Sometimes, customs or unexpected things can also cause delays. It’s best to ask SHEIN’s customer service for more information about your order. 

How do I Update My SHEIN Tracking?

To update your SHEIN tracking, go to SHEIN’s website and find the “Track Order” section. Enter your tracking number to get real-time updates on the status of your package.

What Happens if My SHEIN Package Never Arrived?

If your SHEIN package hasn’t arrived, contact SHEIN’s customer service for help. They can investigate the issue and guide you on potential solutions. They may offer a refund or reshipment to resolve the situation.